Shipping + Returns
Packages will be shipped one to two weeks after purchase for on-demand pieces.
Shipping rates are USPS Small Flat Rate Box $7.90 or USPS Medium Flat Rate Box - $14.35
Returns, Repairs and Upcycling
At Stella Lucchi, a satisfied customer is important to us. If what you've got isn't working for you, we want to help. Choose an option below to get started. (Please note that due to high volume it may take 2–3 weeks to process your return, and 6–8 weeks for your repair or to upcycle your piece.)
Don't want a purchase after all? You can start your return for a full refund minus shipping.
Got something that needs fixing? Send it back to us and we will repair it at no cost to you other than shipping.
Upcycle your Stella Lucchi jewelry
Decided what you ordered no longer fits your style or you've just gotten sick of wearing it (I won’t be insulted). You can either 1) send it in and have a portion of it upcycled into something new to you for a fee. 2) Exchange it and get 10% off a new to you piece. 3) Donate it so that we can upcycle into materials to be used when we provide free workshops to survivors of domestic violence. By sending the piece back to us, you will aid in ensuring these pieces do not end as waste in landfills.
We aim to make Stella Lucchi a circular jewelry design company.